Stop tracking a customer

Use this endpoint to permanently delete all personal data of the customer and make our platform forget the user.

  • You can specify either email or customer_id of a customer to forget the customer and exclude the customer from the campaigns.
  • It takes a couple of hours to delete the customer's data.
  • This action is irreversible and all customer data will be permanently deleted.
  • Once a customer is forgotten, we will stop tracking the customer and the customer will be excluded from any campaigns that you run from Blueshift.

Try it out

  1. Add the User API key as the Username and leave the Password field blank.
  2. Click the Base URL dropdown and select the API endpoint URL for your Blueshift region.
  3. Click Try It.

You can also try the API using Blueshift's API collection in Postman.

Click Try It! to start a request and see the response here!