Live content

Use this endpoint to insert content recommendations in your website and mobile apps.

API at a glance

Description: This API allows you to insert personalized content recommendations in your website and mobile apps. It returns dynamic content based on user identity and context, including product recommendations and tracking URLs.

Authentication & testing

Testing the API on this page

How to try it here

  • Use your User API Key as the Username (leave Password blank).
  • User API Key Location
  • Select the appropriate API endpoint based on your Blueshift region.
  • API - Select Region
  • Enter the necessary parameters and click Try It to run the request.
Authentication using Base64 encoding

Note for developers

API requests require authentication using HTTP Basic Authentication with an API key. The API key serves as the username, while the password field should be left empty. The format to encode is: your_api_key: (note the trailing colon).

This string must be Base64-encoded and included in the request's Authorization header as follows:

Authorization: Basic encoded_value

You can generate the encoded value using a trusted Base64 encoder.


Postman collection

Try it with Postman: Explore the API using Blueshift's Postman collection.


Things to know before you start

  • Slot configuration: The slot name must be registered in the Blueshift app before making API calls.
  • User identification: Provide at least one user identifier (customer_id, email, cookie, or device_id) in the user object.
  • Context parameters: Use context to refine recommendations with seed items, exclusions, and pagination.
  • Tracking URLs: The response includes impression_url and click_url for tracking user interactions.
  • Use case: Best for powering recommendation widgets, personalized carousels, dynamic product sections, and real-time content personalization.

Request parameters

Check out the request parameters

Body parameters

ParameterTypeRequiredDescription
slotstring✅ YesSpecify the name of the slot as registered on the Blueshift app.
api_keystring✅ YesSpecify the Event API key from your account settings.
userobject✅ YesUser identification object. See structure below.
contextobject❌ NoContext for recommendations (seed items, exclusions, pagination). See structure below.

User object

Note: Provide at least one user identifier.

ParameterTypeDescription
customer_idstringSpecify the customer ID of the user.
emailstringSpecify the email address of the user.
cookiestringSpecify the user's Blueshift cookie (for anonymous users).
device_idstringSpecify the UUID of the device.

Context object

ParameterTypeDescription
seed_item_idsarrayIDs of items that form the basis of replay or related items recommendations.
exclude_item_idsarrayIDs of items to exclude from the response.
exclude_categoriesarrayCategories to exclude from the response.
page_numberintegerPage number for paginated recommendations (if pagination is enabled).

Example requests & responses

Get live content recommendations

Request

curl --request POST \
     --url https://api.getblueshift.com/live \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --data '{
       "slot": "Promotions_Homepage_Carousel_JSON",
       "api_key": "<YOUR_EVENT_API_KEY>",
       "user": {
         "customer_id": "812123",
         "email": "[email protected]"
       },
       "context": {
         "seed_item_ids": ["item_1", "item_2"],
         "exclude_categories": ["clearance"],
         "page_number": 1
       }
     }'

Response

{
  "content": {
    "products": [
      {
        "image_url": "https://images.randomhouse.com/cover/9780140437911",
        "name": "Saint Joan",
        "price": 14,
        "sku": "9780140437911",
        "url": "http://www.blueshiftreads.com/products/drama-european-english-irish-scottish-welsh/saint-joan"
      },
      {
        "image_url": "https://images.randomhouse.com/cover/9780142410806",
        "name": "Free Baseball",
        "price": 5.99,
        "sku": "9780142410806",
        "url": "http://www.blueshiftreads.com/products/juvenile-fiction-sports-recreation-baseball-softball/free-baseball"
      }
    ],
    "user": {
      "firstname": "Jane",
      "lastname": "Doe"
    }
  },
  "feedback": {
    "errors": [],
    "selected_experiment_uuid": "175d4f44-f1f0-438c-ad38-f4ede2047974",
    "selected_trigger_uuid": "d181abb6-d5d5-4120-8c9b-c0de724576d6",
    "skipped_triggers": {
      "d181abb6-d5d5-4120-8c9b-c0de724576d6": "Active ( launch preview simulation is enabled )"
    }
  },
  "success": true,
  "tracking": {
    "click_url": "http://api.getblueshift.com/track?uid=d1a50376-4f62-46d0-b4a3-36ca0bd2f9cc&eid=175d4f44-f1f0-438c-ad38-f4ede2047974&mid=42a62e43-438a-4cf9-ac1d-a24706fe3065&a=click",
    "impression_url": "http://api.getblueshift.com/track?uid=d1a50376-4f62-46d0-b4a3-36ca0bd2f9cc&eid=175d4f44-f1f0-438c-ad38-f4ede2047974&mid=42a62e43-438a-4cf9-ac1d-a24706fe3065&a=open"
  }
}
API error responses

Note
The following error codes are commonly returned by Blueshift APIs. Depending on the specific endpoint, not all may apply.

Status code

Description

Example responses

400 Bad Request

The request is invalid due to missing or incorrect parameters. This includes missing fields, invalid values, formatting issues, or conflicts such as duplicate data.

{ "errors": { "name": ["can't be blank"] } }

{ "errors": { "startdate": ["can't be blank"] } }

401 Unauthorized

API authentication failed due to an invalid or missing API key.

{ "message": "Not authorized" }

403 Forbidden

The API key does not have sufficient permissions to perform this action.

{ "message": "Permission denied" }

404 Not Found

The specified campaign was not found. Verify the campaign UUID.

{ "message": "Campaign not found" }

422 Unprocessable Entity

  • The campaign cannot be paused due to its current status (e.g., already completed or archived).
  • One or more scheduling parameters may be invalid (if applicable).

{ "message": "Campaign cannot be paused in its current status." }

{ "message": "Invalid schedule values" }

429 Too Many Requests

The request limit has been exceeded. Reduce request frequency.

{ "message": "Rate limit exceeded" }

500 Internal Server Error

An unexpected server error occurred. Contact support if the issue persists.

{ "message": "Internal Server Error - Please contact support for more information." }

502 Bad Gateway

The server received an invalid response. Retry the request.

{ "message": "Bad Gateway - Please retry the request." }

503 Service Unavailable

The service is temporarily unavailable. Try again later.

{ "message": "Service Unavailable - The service is temporarily unavailable. Try again later." }

504 Gateway Timeout

The server took too long to respond. Retry the request with exponential backoff.

{ "message": "Gateway Timeout - The server took too long to respond. Retry with exponential backoff." }

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Credentials
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